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   [ 12 posts ] 
Have you noticed this problem?
Yes  34%  [ 13 ]
No  66%  [ 25 ]
Total votes : 38
 Post subject: Unable to purchase in the Shops
Posted: Dec 18th, '19, 05:17    


OPALNYX

Joined: Aug 19th, '08, 12:22
Posts: 2250
Hugs: 45992
Mood: so hot
Location: Beyond Space & Time
For the last two or three days i have been having issues buying items from the the shops on both tablet and laptop.
The page will load fine but only has the pointing arrow not the hand for selecting/clicking items.
The hand only seems to show up on the 3 items listed on the top of the page at the very to of those images.
Only shop not effected is Living Empire.(knuffel room items shop)
Has anyone else had this issue or is it just me?
Please help.
Thank you.
*^_^*

EDIT:- i also noticed that the Seraph Background (from monthly TT Set) is not labeled & does not come up in if you search in your wardrobe for seraph.

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BUYING .... BUYING .... BUYING
Buying November 2019 TT hairs (all colors) for 1 :fc:
feel free to PM me.

please & thank you
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Image.:- My Squiby's -:. Image :- Useffel.info -:.Image
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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 18th, '19, 10:25    


memoriam

Joined: Feb 14th, '11, 01:50
Posts: 19054
Hugs: 215046
Mood: Mood.
Location: Poland; in my bubble.
I just noticed this. For me the active shops are The Living Empire and The Cutting Crew.

(0) (0)
In need of materials? Go to ~Memoriam's~
Free avatar/room items & knuffels!
Make the ⁂*ℭonfetti ℜain*⁂ with me!


Dec 21st/22nd 2016, R.I.P. Tila. We'll miss you, you cuddly little stinker <3
Dec 7th 2019, R.I.P. Candy. I'm sorry, my sweet little rumball...
Jan 8th 2020, R.I.P. Cotton. Farewell my golden adventurer </3
May 15th 2021, R.I.P. Kreska. I love you, angel...
Feb 3rd 2022, R.I.P. Kropka. Goodbye, my *starshine*
Nov 27th 2022, R.I.P. Strzałka. You will be missed, lazy ball.
Jan 5th 2023, R.I.P. Iskra. Spark until the end.
Jan 26th 2024, R.I.P. Mocha. You can fool around now, baby <3
Feb 22nd 2024, R.I.P. Latte. Now you are truly a free spirit...


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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 18th, '19, 20:53    


Momò

Joined: Feb 9th, '11, 05:04
Posts: 744
Hugs: 25388
Mood: Very tired Dx
Location: Behind you...
I can't buy from the treasure trove! Q^Q

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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 19th, '19, 08:01    


Sunlight

Joined: Mar 5th, '12, 03:50
Posts: 3758
Hugs: 115489
Mood: Reflective
Website: http://kofk.de/memberlist.php?mode=viewprofile&u=13052
Location: Within the Looking Glass
I did notice that I wasn't able to purchase things right away, but was able to once I waited a few minutes and reloaded.

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Zia's uncoloured mule


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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 19th, '19, 10:10    


memoriam

Joined: Feb 14th, '11, 01:50
Posts: 19054
Hugs: 215046
Mood: Mood.
Location: Poland; in my bubble.
I went to the Knufftropolis, it was working fine, then I went to see the older gens and it didn't work. so I came back to the current gens and it wasn't working :mclol: I refreshed and now everything works fine again.

But yes, Sunlight is right, everything works after refreshing the page. I still wonder why it's happening tho, it's not normal :mcconf:

(0) (0)
In need of materials? Go to ~Memoriam's~
Free avatar/room items & knuffels!
Make the ⁂*ℭonfetti ℜain*⁂ with me!


Dec 21st/22nd 2016, R.I.P. Tila. We'll miss you, you cuddly little stinker <3
Dec 7th 2019, R.I.P. Candy. I'm sorry, my sweet little rumball...
Jan 8th 2020, R.I.P. Cotton. Farewell my golden adventurer </3
May 15th 2021, R.I.P. Kreska. I love you, angel...
Feb 3rd 2022, R.I.P. Kropka. Goodbye, my *starshine*
Nov 27th 2022, R.I.P. Strzałka. You will be missed, lazy ball.
Jan 5th 2023, R.I.P. Iskra. Spark until the end.
Jan 26th 2024, R.I.P. Mocha. You can fool around now, baby <3
Feb 22nd 2024, R.I.P. Latte. Now you are truly a free spirit...


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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 20th, '19, 20:17    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5796
Hugs: 213039
Mood: [¬º-°]¬
Location: Utsusemi
Starkad says he cannot reproduce the error and does therefore not know what could be causing it.

Is there anyone here who still can't buy from the shops after refreshing the page?

(0) (0)


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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 21st, '19, 13:39    


ONYXSMULE

Joined: Oct 14th, '10, 00:39
Posts: 476
Hugs: 5158
Mood: Pay it forward!
Tried and only Living Empire i can by from.
Did a refresh and a hard refresh then closed the browser and cleared cache logged back in and still the same problem.

EDIT: interestingly i tried Ctrl - to reduce the page from 100% to 90% and i could select all shop items, even after i resized the page to 100% i could still select all. However if i went to the next shop page it would go back to not been able to select again. So would have to do the above resize to select items to buy.

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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 21st, '19, 17:37    


memoriam

Joined: Feb 14th, '11, 01:50
Posts: 19054
Hugs: 215046
Mood: Mood.
Location: Poland; in my bubble.
Checked, resizing the page works as well as refreshing the page. Maybe it's a browser thing? I checked on Firefox and it works fine there while on Chrome it doesn't.

(1) (0)
In need of materials? Go to ~Memoriam's~
Free avatar/room items & knuffels!
Make the ⁂*ℭonfetti ℜain*⁂ with me!


Dec 21st/22nd 2016, R.I.P. Tila. We'll miss you, you cuddly little stinker <3
Dec 7th 2019, R.I.P. Candy. I'm sorry, my sweet little rumball...
Jan 8th 2020, R.I.P. Cotton. Farewell my golden adventurer </3
May 15th 2021, R.I.P. Kreska. I love you, angel...
Feb 3rd 2022, R.I.P. Kropka. Goodbye, my *starshine*
Nov 27th 2022, R.I.P. Strzałka. You will be missed, lazy ball.
Jan 5th 2023, R.I.P. Iskra. Spark until the end.
Jan 26th 2024, R.I.P. Mocha. You can fool around now, baby <3
Feb 22nd 2024, R.I.P. Latte. Now you are truly a free spirit...


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 Post subject: Re: Unable to purchase in the Shops
Posted: Dec 22nd, '19, 11:00    


ONYXSMULE

Joined: Oct 14th, '10, 00:39
Posts: 476
Hugs: 5158
Mood: Pay it forward!
I only use chrome and that is what i tested this on and it works for me on PC.
Still no joy on the tablet though.

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 Post subject: Re: Unable to purchase in the Shops
Posted: Jan 1st, '20, 23:42    


PastelWitch

Joined: Oct 1st, '16, 18:42
Posts: 1155
Hugs: 37880
Mood: Obsessed
Location: Between Realms
I was just thinking or reporting this; I've tried refreshing the page but I can't seem to click on any of the 'items' - I can navigate pages and shops fine however.

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she/her
wild knuffel vote


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