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 Post subject: Cannot click any shop items
Post Posted: Jan 4th, '20, 02:44    


Bunnei
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Joined: Feb 17th, '09, 02:13
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Location: Oregon. U.S.
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As of yesterday I can't click on any shop items. (In any shop)
The little pointing hand causer does not appear, and clicking anyways does not work. (I can get into any shop, but can't click any items)
I have tried logging out & back in, tried every shop, multiple pages and items and i just cannot select anything to view and buy.
I also tried shutting my computer down and restarting it, a different browser as well as trying on a different computer altogether.
I Also tried logging onto my mule account and am having the same issue!
I only noticed it yesterday when i was trying to buy the limited monthly item in the troth tent yesterday.
Not sure what else to try.
Thanks for any help or suggestions.
:mccute:
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Buying some things here:
viewtopic.php?f=40&t=41727

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 Post subject: Re: Cannot click any shop items
Post Posted: Jan 4th, '20, 11:22    


Illustrator
Firn
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I suppose this is the same problem?
https://kofk.de/viewtopic.php?f=10&t=62780
As we did not change anything about the shops and starkad was not able to reproduce the problem, I suppose it is a browser problem that occured with some browser update.
Refreshing or resizing (very weird) seems to be a temporary solution.

I hope we will be able to fix the problem eventually, but as long as we cannot reproduce it, it is impossible to fix something that's not broken on our end.
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 Post subject: Re: Cannot click any shop items
Post Posted: Jan 5th, '20, 01:36    


Bunnei
Yes!
Thank you! Resizing to 90% fixes it like you said. How weird!
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 Post subject: Re: Cannot click any shop items
Post Posted: Jan 6th, '20, 21:13    


Cinderella
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I'm glad you posted this as I was having the same issue. Thought it was just because I was on my phone, but switching to laptop didn't help.
Thanks!
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 Post subject: Re: Cannot click any shop items
Post Posted: Feb 3rd, '20, 15:31    


movingenergie
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Got the same problem, with refresh i can buy the items on page 1.
When i go to page 2 i can't click on any item..
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» ✭ » Borgin and Burkes « ✭ » The Always Quest « ✭ «


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 Post subject: Re: Cannot click any shop items
Post Posted: Feb 12th, '20, 15:14    


kitah810

Joined: Feb 9th, '20, 14:23
Posts: 100
Hugs: 918
I am having the same issue. Some shop items I can click on but most of them won't allow me to even preview them or click on them. When I do click on them nothing happens.
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ImageImage Click me!



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 Post subject: Re: Cannot click any shop items
Post Posted: Feb 13th, '20, 04:20    


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Ziaheart
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Have you tried some of the workarounds, Kitah? I've also noticed that scrolling to the next page and coming back often activates clicking on the page that I want.
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I have a material trading thread that lists all the mats that I own. I can help you with the quantity, but please don't make me go through it myself to figure out which of the mats you need are in my possession.

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 Post subject: Re: Cannot click any shop items
Post Posted: Feb 27th, '20, 08:12    


Sunlight
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Just wanted to note that as of today, I no longer experience this problem. I don't know if the new common colour update did something or chrome fixed itself, but regardless, I'm just happy it works. :qsml: Thank you for your efforts, Starkad.
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Zia's uncoloured mule


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 Post subject: Re: Cannot click any shop items
Post Posted: Apr 10th, '20, 01:54    


Themis
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I am currently having this problem, I can't buy anything from any store including the event store.
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Mother of an amazing little boy.
We all have our own problems. You focus on the good and live life day by day.
Don't be afraid to ask people for help, no matter how small the problem.
You are loved, don't ever let yourself feel or think otherwise.


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 Post subject: Re: Cannot click any shop items
Post Posted: Apr 11th, '20, 09:48    


Illustrator
Firn
Themis Wrote:
I am currently having this problem, I can't buy anything from any store including the event store.


Have you tried any of the workarounds mentioned above?
Unfortunately we were not able to reproduce this error in any way, so we have no way to fix it.
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