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 Post subject: Reactivating mule
Posted: Aug 13th, '21, 18:47    


Jolien

Joined: Feb 16th, '09, 10:40
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Because I noticed Amura's topic, I would love to get back my Jodelien account. I sent a message to Starkad, but I wonder if he actually gets online a lot.

Thanks in advance! <3

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Commons! <3

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 Post subject: Re: Reactivating mule
Posted: Aug 14th, '21, 11:33    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
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Jolien wrote:Because I noticed Amura's topic, I would love to get back my Jodelien account. I sent a message to Starkad, but I wonder if he actually gets online a lot.

Thanks in advance! <3
I don't think he reads his PM, but he usually reacts if you sent a mail to [email protected].

I am pretty sure the page when you try to log in with an deactivated account tells you to do this, at least starkad claims that it does, but it must be well hidden as people never seem to find the information about how to proceed. Unfortunately I can't help with deactivated accounts.

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 Post subject: Re: Reactivating mule
Posted: Aug 19th, '21, 08:52    


Jolien

Joined: Feb 16th, '09, 10:40
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I'll try that, thanks! I didn't get the note with the emailaddress, but although I'm 100% sure of the name and the emailaddress, it is possible that I picked the wrong password. :mcheh:

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 Post subject: Re: Reactivating mule
Posted: Sep 13th, '21, 21:05    


Jolien

Joined: Feb 16th, '09, 10:40
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I actually did send an email, but never got a reply. :mcheh: And I really do check my spam quite often, it wasn't there...

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Commons! <3

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 Post subject: Re: Reactivating mule
Posted: Sep 14th, '21, 08:26    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
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I don't think starkad replies to these mails, he just re-activates the accounts?

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 Post subject: Re: Reactivating mule
Posted: Sep 14th, '21, 09:42    


Anonymous

Hugs: 0
I still get an error that the username is inactive. :mcheh:

Thanks for looking into it though.

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 Post subject: Re: Reactivating mule
Posted: Sep 14th, '21, 09:44    


Jolien

Joined: Feb 16th, '09, 10:40
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"The e-mail/username information submitted could not be found."

If I ask for a new password.

When I try an old password, it just says the username cannot be found.

Thanks for looking into it though. :)

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Commons! <3

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 Post subject: Re: Reactivating mule
Posted: Sep 14th, '21, 18:26    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5796
Hugs: 213051
Mood: [¬º-°]¬
Location: Utsusemi
Jolien wrote:"The e-mail/username information submitted could not be found."

If I ask for a new password.

When I try an old password, it just says the username cannot be found.

Thanks for looking into it though. :)
That means that the account does not exist, otherwise it would tell you that the account was deactivated and should contact a starkad.

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 Post subject: Re: Reactivating mule
Posted: Sep 14th, '21, 19:54    


Jolien

Joined: Feb 16th, '09, 10:40
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Mood: https://youtu.be/telPDj1VQjQ
Location: Hungary
So, it was deleted? :mcheh: I still have my original activation email... I don't think I changed her name... :qshock:

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Commons! <3

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 Post subject: Re: Reactivating mule
Posted: Sep 14th, '21, 19:59    


Jolien

Joined: Feb 16th, '09, 10:40
Posts: 4034
Hugs: 15444
Mood: https://youtu.be/telPDj1VQjQ
Location: Hungary
I indeed just registered an account with the same email and same name and it did not say that I couldn't.

I do think it was lost then somehow, still don't get it really... :mcsweat: I got newsletters on that account as well, up to february 2018.

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