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Post subject: Re: New Feature: Troth Tokens Posted: Sep 13th, '11, 02:17 |
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Zebra Zahara
Joined: May 31st, '09, 08:36
Posts: 347
Hugs: 24493
Mood: *left the building**
Location: Forever lost...
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------------------------Ƹ̵̡Ӝ̵̨̄Ʒ------------------------ ...as the wind whistled past it whispered in your ears...
Hm, I'm afraid that I seem to be having a similar problem. I've faithfully logged in everyday since the Troth Tokens came into existence (and every day since way before), and yet I have not received two today nor yesterday, I believe.
The first post says "Posted: Sat Sep 03, 2011 11:46 pm" so it's possible that I missed that one in the beginning, but all the others I should have collected.
Currently I am at 10 tokens when, by my calculations, I should be at 13.
...then the words drifted away, never to be heard again... -------------------------❈-------------------------
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 13th, '11, 19:07 |
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jode1995
Joined: Dec 29th, '09, 01:19
Posts: 900
Hugs: 27863
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Is it me? i've got 16 at the moment, and everyone seems to have 13- is mine too much over or normal? :o
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Ririenne's Mule.
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 13th, '11, 20:16 |
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Saiyacookie
Joined: Jul 17th, '10, 05:07
Posts: 195
Hugs: 11114
Mood: Happy Holidays!
Location: Wichita, KS, U.S.A.
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I'm also experiencing the same problem. I was able to collect 2 tokens yesterday but only 1 today. I currently have 12.
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Rest In Peace, Dad.
11/16/1934-05/15/2013
Rest In Peace, Grampa.
1/1/1923-12/3/2012
I miss you, Joe.
3/4/1988-3/4/2011
 
Quest Items: 11/18 Groundsel
~ [Quick Feed/Play] ~
Everyone deserves the right to marry the person they love.
Human Rights Campaign
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 14th, '11, 17:16 |
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Firn
Illustrator
Joined: Apr 14th, '07, 00:58
Posts: 5861
Hugs: 382368
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I am sorry so many of you seem to experience problems with this.
My personal guess would be that some of you simply failed to claim a Token on one of these days. (When you, for example, log in and claim right from the starting page, sometimes it won't claim your tokens after clicking the claim link, though the "Claim" link still appears after that, which should indicate that you have not properly claimed the Token yet. This only happens from the starting page though).
For the ones who were able to claim 2 tokens already, and then went back to one this probably is not the case (and maybe also not for all the others, this was just a guess).
I have forwarded all of your posts to starkad and hope he will look into this issue. He has not been logging the Troth Tokens till now, so he cannot look into it retrospectively, but hopefully he will start doing so now to fix this problem for the future.
I am sorry I can't be of greater help to you right now and that you aren't getting the promised rewards as you should.
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 14th, '11, 22:33 |
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Saiyacookie
Joined: Jul 17th, '10, 05:07
Posts: 195
Hugs: 11114
Mood: Happy Holidays!
Location: Wichita, KS, U.S.A.
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 14th, '11, 23:23 |
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Firn
Illustrator
Joined: Apr 14th, '07, 00:58
Posts: 5861
Hugs: 382368
Mood: [¬º-°]¬
Location: Utsusemi
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We are now logging Troth Tokens people claim, so hopefully we can monitor this better and find possible errors.
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 15th, '11, 02:42 |
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Zebra Zahara
Joined: May 31st, '09, 08:36
Posts: 347
Hugs: 24493
Mood: *left the building**
Location: Forever lost...
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------------------------Ƹ̵̡Ӝ̵̨̄Ʒ------------------------ ...as the wind whistled past it whispered in your ears...
Thank you, Firn and Starkad, for listening to our complaints and trying your best to come up with a solution, we really appreciate it~! 
...then the words drifted away, never to be heard again... -------------------------❈-------------------------
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 17th, '11, 00:16 |
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Eldrika
Joined: May 18th, '07, 14:34
Posts: 342
Hugs: 35500
Mood: uncomfortable feet
Location: here ;)
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 17th, '11, 11:03 |
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Firn
Illustrator
Joined: Apr 14th, '07, 00:58
Posts: 5861
Hugs: 382368
Mood: [¬º-°]¬
Location: Utsusemi
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Eldrika:
Thanks for the report.
While I don't know what the problem is yet, at least, thanks to the logs I can show starkad that it is indeed true and you are not getting as many Troth Tokens as you should.
So now he has to believe us that there is something wrong instead of saying "The user must just have forgotten to claim a token once, my system works fine".
He is away for the weekend, but will look into the issue and try to find the error on Sunday. I am sorry for the trouble. :(
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Post subject: Re: New Feature: Troth Tokens Posted: Sep 17th, '11, 15:59 |
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Page 13 of 14
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[ 136 posts ] |
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