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Re: New Feature: Troth Tokens
Posted: Sep 13th, '11, 02:17
by Zebra Zahara
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...as the wind whistled past it whispered in your ears...
Hm, I'm afraid that I seem to be having a similar problem. I've faithfully logged in everyday since the Troth Tokens came into existence (and every day since way before), and yet I have not received two today nor yesterday, I believe.
The first post says "Posted: Sat Sep 03, 2011 11:46 pm" so it's possible that I missed that one in the beginning, but all the others I should have collected.
Currently I am at 10 tokens when, by my calculations, I should be at 13.
...then the words drifted away, never to be heard again...
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Re: New Feature: Troth Tokens
Posted: Sep 13th, '11, 19:07
by jode1995
Is it me? i've got 16 at the moment, and everyone seems to have 13- is mine too much over or normal? :o
Re: New Feature: Troth Tokens
Posted: Sep 13th, '11, 20:16
by Saiyacookie
I'm also experiencing the same problem. I was able to collect 2 tokens yesterday but only 1 today. I currently have 12.
Re: New Feature: Troth Tokens
Posted: Sep 14th, '11, 17:16
by Firn
I am sorry so many of you seem to experience problems with this.
My personal guess would be that some of you simply failed to claim a Token on one of these days. (When you, for example, log in and claim right from the starting page, sometimes it won't claim your tokens after clicking the claim link, though the "Claim" link still appears after that, which should indicate that you have not properly claimed the Token yet. This only happens from the starting page though).
For the ones who were able to claim 2 tokens already, and then went back to one this probably is not the case (and maybe also not for all the others, this was just a guess).
I have forwarded all of your posts to starkad and hope he will look into this issue. He has not been logging the Troth Tokens till now, so he cannot look into it retrospectively, but hopefully he will start doing so now to fix this problem for the future.
I am sorry I can't be of greater help to you right now and that you aren't getting the promised rewards as you should.
Re: New Feature: Troth Tokens
Posted: Sep 14th, '11, 22:33
by Saiyacookie
Thank you, Firn! I was more worried about making sure you guys knew about the problem than about the couple of tokens I lost. :P I'm on here every day so it won't take long to build them up. 
Re: New Feature: Troth Tokens
Posted: Sep 14th, '11, 23:23
by Firn
We are now logging Troth Tokens people claim, so hopefully we can monitor this better and find possible errors.
Re: New Feature: Troth Tokens
Posted: Sep 15th, '11, 02:42
by Zebra Zahara
------------------------Ƹ̵̡Ӝ̵̨̄Ʒ------------------------
...as the wind whistled past it whispered in your ears...
Thank you, Firn and Starkad, for listening to our complaints and trying your best to come up with a solution, we really appreciate it~!
...then the words drifted away, never to be heard again...
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Re: New Feature: Troth Tokens
Posted: Sep 17th, '11, 00:16
by Eldrika
I have been getting two troth coins for a while. I was here a while ago before midnight. No coins to claim so I thought I probably collected them earlier in the morning. Now Im back after midnight and I have one coin to claim not two, one.
What happend?
Re: New Feature: Troth Tokens
Posted: Sep 17th, '11, 11:03
by Firn
Eldrika:
Thanks for the report.
While I don't know what the problem is yet, at least, thanks to the logs I can show starkad that it is indeed true and you are not getting as many Troth Tokens as you should.
So now he has to believe us that there is something wrong instead of saying "The user must just have forgotten to claim a token once, my system works fine".
He is away for the weekend, but will look into the issue and try to find the error on Sunday. I am sorry for the trouble. :(
Re: New Feature: Troth Tokens
Posted: Sep 17th, '11, 15:59
by ml1201
I'm just curious, as time goes by will there be more items released into the Troth Tent? I'm just wondering because I'm pretty new to the site, and only a few days after having joined the tent was added. 