Avatar Shopping Community Knuffel Quests Donate My Account Help

Jump to:

   [ 12 posts ] 
 Post subject: Wild Knuffle Trouble
Posted: May 16th, '18, 10:12    


Tiamatsan

Joined: Apr 27th, '12, 07:07
Posts: 573
Hugs: 23232
So I'm having a problem with submitting a wild knuffle. I have all of the png files, and all of them are the correct size/transparency that's required. When I try to submit it though, it keeps saying that I need to upload 5 files? Even though I do have all 5 of them?

I thought it might have been a problem on my end, but all of the files seem fine. I was able to upload it to tumblr no problem. As seen here. So I have no idea what's going on?

(1) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 16th, '18, 10:20    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 214170
Mood: [¬º-°]¬
Location: Utsusemi
I think the problem is, that the last image has 205,8 KB in size, but the maximum is 200KB. I will ask starkad to raise the maximum to 250KB.

(1) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 17th, '18, 01:08    


Tiamatsan

Joined: Apr 27th, '12, 07:07
Posts: 573
Hugs: 23232
Hmmmm, so should I wait to try and resubmit it?

(0) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 22nd, '18, 08:47    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 214170
Mood: [¬º-°]¬
Location: Utsusemi
I am sorry about the late reply -Starkad has said he has changed it. You should be able to upload the Knuffel now.

(0) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 22nd, '18, 21:40    


Tiamatsan

Joined: Apr 27th, '12, 07:07
Posts: 573
Hugs: 23232
Nope, still isn't working.... Maybe I should go back and edit the final stage? I could take out the jellyfish? Or maybe I should change it from a png to a jpeg?

(0) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 23rd, '18, 07:17    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 214170
Mood: [¬º-°]¬
Location: Utsusemi
Hm, that is strange, it should be working now.
I'll tell starkad to have a look at this. Maybe there is something I am not seeing besides the file size. But that really should not be a problem anymore. (Unless he told me he changed the size limit but actually didn't?)

(0) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 23rd, '18, 11:28    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 214170
Mood: [¬º-°]¬
Location: Utsusemi
We really cannot figure out why it won't accept your files. As far as we can see there is nothing wrong with them, but it does nor work, we also tried.

I cannot think of any other solution, so I have opened and re-saved the images in my graphic program and now it works with these files.
So all you need to do now is to save these images and upload them to the Wild Knuffel page:
Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
I am sorry for this long-winded solution, but as I cannot figure out why it won't work with the original images, that's all I can offer.

(1) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 23rd, '18, 13:32    


Tiamatsan

Joined: Apr 27th, '12, 07:07
Posts: 573
Hugs: 23232
Hey it worked! I'm not sure why but thanks so much for all the help!

(0) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: May 23rd, '18, 14:39    


Illustrator
Firn

Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 214170
Mood: [¬º-°]¬
Location: Utsusemi
You're welcome and sorry there was trouble in the first place.

(1) (0)


    Top
 Post subject: Re: Wild Knuffle Trouble
Posted: Jun 7th, '18, 21:34    


PastelWitch

Joined: Oct 1st, '16, 18:42
Posts: 1181
Hugs: 38486
Mood: Obsessed
Location: Between Realms
Hello!

I'm having these issues as well - possibly the files sizes are too large? (I don't think they are)

Can I ask what you did so I can try again?

(0) (0)
she/her
wild knuffel vote


    Top
Display posts from previous:   Sort by  
   [ 12 posts ] 

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Username:

Password:


I forgot my password

Avatar





It is currently Apr 28th, '24, 05:44
All times are UTC+02:00