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Issues with the Cutting Crew

Posted: Dec 31st, '23, 14:02
by Kirsch
Hello,
I just wanted to report that the Cutting Crew doesn't work for me. It just won't load any of the hairstyles I click on :mcheh:
- I tried it with the hair I'm currently wearing equibed and without.
- I also tried waiting a little bit in case it was just slow. I once got a red 'Server error' so I guess at least something happend in the background
- I cleand my cache.
- I tried it on my Laptop in Firefox and Edge and on my phone in Chrome.
its only the Cutting Crew, every other shop works.
So I don't know what else to try :mcheh:

anybody else having issues with this?

Re: Issues with the Cutting Crew

Posted: Jan 1st, '24, 10:56
by Firn
It works fine for me on Firefox.
I'll have starkad look into it, but it is always very difficult to fix errors we cannot reproduce, because we can't fix anything when we don't see what's broken, so this might take a while. :mcgloom:

Re: Issues with the Cutting Crew

Posted: Jan 2nd, '24, 16:15
by Kirsch
Thank you very much for your Feedback Firn,
I understand that its really difficult to figure out if you are not experiencing the issue.
Thanks for looking into it anyway.

Its really weird since I have no problems with any of the other shops. But I'll keep my eyes open. If I can come up with something else to try on my end I'll let you know :mccute:

Re: Issues with the Cutting Crew

Posted: Jan 24th, '24, 17:10
by Sonnentau
i have an other issus withe the cutting crew

I bought the new hair 111
in Black and Blue as a wig, but i didn´t have them in my Wardrobe. The FP are gone

Re: Issues with the Cutting Crew

Posted: Jan 25th, '24, 11:25
by Firn
Sonnentau wrote: Jan 24th, '24, 17:10 i have an other issus withe the cutting crew

I bought the new hair 111
in Black and Blue as a wig, but i didn´t have them in my Wardrobe. The FP are gone
That's weird.
I looked into your logs and I can see sale and I also see Hair 111 Wig Black 2x and Hair 111 Wig blue in your wardrobe.
But when I try to buy one of the wigs myself, my admin panel also shows the item in my wardrobe, but I can't actually find it anywhere. :mcheh:
I'll have starkad look into it. You have the wigs, they just do not show up for some reason. :qd:

Re: Issues with the Cutting Crew

Posted: Jan 25th, '24, 18:35
by Firn
Firn wrote: Jan 25th, '24, 11:25
Sonnentau wrote: Jan 24th, '24, 17:10 i have an other issus withe the cutting crew

I bought the new hair 111
in Black and Blue as a wig, but i didn´t have them in my Wardrobe. The FP are gone
That's weird.
I looked into your logs and I can see sale and I also see Hair 111 Wig Black 2x and Hair 111 Wig blue in your wardrobe.
But when I try to buy one of the wigs myself, my admin panel also shows the item in my wardrobe, but I can't actually find it anywhere. :mcheh:
I'll have starkad look into it. You have the wigs, they just do not show up for some reason. :qd:

The issue should be fixed now and the wigs should be in your wardrobe. I refunded you 2850 :food: for one of the wigs, since I assume you buying the black wig twice was not intentional.

Re: Issues with the Cutting Crew

Posted: Jan 26th, '24, 12:39
by Sonnentau
Thanks firn ^^