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Post subject: Unable to collect item. Posted: Mar 8th, '24, 16:20 |
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ambrosyne
Joined: May 24th, '08, 22:28
Posts: 806
Hugs: 35390
Location: My Bedroom
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I keep getting the prompt to go get the free item in the vault. But when I go to collect the floating item, it has an error "Error:Item cannot be collected!". I would really like to collect the item :P
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Post subject: Re: Unable to collect item. Posted: Mar 9th, '24, 12:22 |
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Kirsch
Joined: May 21st, '08, 11:31
Posts: 1380
Hugs: 6554
Location: Germany
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Have you tried anything yet like refreshing the page?
Another User an me also had problems collecting the item this time.
For me it worked after refreshing the page, though the other user reported that they had to refresh multiple times until it worked.
Not realy a great solution but I hope it helps
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Post subject: Re: Unable to collect item. Posted: Mar 10th, '24, 02:27 |
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Akili Li
Joined: Nov 24th, '15, 22:02
Posts: 19529
Hugs: 222887
Mood: contemplative
Location: Buried under the To-Do list
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I had trouble too. Logged out, logged in again, didn't work.
Tried the refreshing the Vault page multiple times -at first it didn't work. Eventually, though, it did.
Maybe I just had to wait until the item showed up at a specific spot or something?
Anyhow, give a try to refreshing the Vault.
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I want to buy or trade for these knuffels:
Earth Gen 18, Light Gen 19, Fire Gen 21, Air/Light/Water Gen 22, Light Gen 23, Earth/Light Gen 25, Darkness Gen 26.
Please PM me if you can help!
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Post subject: Re: Unable to collect item. Posted: Mar 10th, '24, 19:55 |
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Firn
Illustrator
Joined: Apr 14th, '07, 00:58
Posts: 5797
Hugs: 214101
Mood: [¬º-°]¬
Location: Utsusemi
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I remember this is a problem someone reported before. Sadly starkad has not been able to figure out the problem, since he cannot reproduce the error. I had it happening to me once, but for me a single refresh fixed the issue.
If anyone of you was not able to collect the free item, please send me a PM and I will send you the item in a trade.
I understand this is not a proper solution, but sadly all I can offer for now.
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